77bat Privacy Policy

1. Introduction

77bat ("we", "us", "our") is committed to protecting the personal data of everyone who uses the 77bat platform, including visitors, registered players, and anyone who contacts our support team. This Privacy Policy describes how we collect, use, store, share, and protect personal data in connection with the operation of our online betting and casino services, which are accessible at https://77bat.one and directed primarily at players in Bangladesh.

This Privacy Policy should be read alongside our Terms and Conditions, which govern your use of the 77bat platform. By registering an account with 77bat or by continuing to use the platform after this policy has been published, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein.

2. Data We Collect

We collect several categories of personal data depending on how you interact with the 77bat platform. The six categories below cover the main types of data we process.

3. How We Use Your Data

77bat uses your personal data only for the purposes listed below. We do not sell your personal data to third parties for their own marketing purposes under any circumstances.

• To create, verify, and manage your 77bat account and authenticate your identity through KYC checks.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and bank transfer, and to maintain accurate financial records of all transactions.
• To deliver and improve our betting, live casino, slots, and crash game services, and to personalise your experience on the platform.
• To detect, investigate, and prevent fraud, money laundering, underage gambling, bonus abuse, and other prohibited activities on the platform.
• To send you account notifications, transactional alerts, and where you have opted in, promotional communications about bonuses and new games.
• To comply with applicable law, regulatory requirements, anti-money-laundering obligations, and to cooperate with lawful requests from competent authorities.

Where we send promotional communications, you can opt out at any time by contacting 77bat support or via the unsubscribe option included in every marketing message. Opting out of promotional communications does not affect transactional or account-related notifications, which are necessary for the operation of your account.

4. Legal Basis for Processing

We process your personal data on one or more of the following legal bases, depending on the specific activity involved.

• Contract performance — processing that is necessary to register your account, accept bets, process payments, and deliver the services you have requested from 77bat.
• Legal obligation — processing required to fulfil our anti-money-laundering duties, KYC requirements, tax record-keeping, and cooperation with law-enforcement requests.
• Legitimate interests — processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services, provided these interests do not override your fundamental rights.
• Consent — where we send optional marketing communications or use non-essential cookies, we rely on your freely given and specific consent, which you may withdraw at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Sharing Your Data

77bat does not sell, rent, or trade your personal data to third parties. We may share your data with trusted third parties only in the circumstances set out below, and only to the extent necessary for the stated purpose.

• Payment processors and mobile money operators (bKash, Nagad, Rocket, Upay and banking partners) — to process deposits and withdrawals on your behalf.
• KYC and identity verification service providers — to confirm the identity and age of players as required by our responsible gaming and compliance policies.
• Fraud prevention and anti-money-laundering screening providers — to fulfil our legal obligations and detect suspicious financial activity across the platform.
• Regulatory authorities, law enforcement agencies, or courts — where we are legally required to disclose information in response to a valid legal request, court order, or regulatory directive.

All third-party service providers engaged by 77bat are contractually required to handle your personal data in accordance with applicable data protection standards, to use it only for the specific purpose for which it was disclosed, and to implement appropriate technical and organisational security measures.

6. Cookies and Tracking Technologies

The 77bat platform uses cookies and similar tracking technologies to operate core platform functions, remember your preferences, maintain your logged-in session, and analyse how users interact with the site. Cookies are small text files stored on your device by your browser when you visit the platform.

Types of Cookies We Use

• Essential cookies — required for the platform to function. These cannot be disabled as they enable core features such as account login, session management, and secure payment processing.
• Functional cookies — remember your preferences such as language settings and responsible gaming limit configurations, so you do not need to re-enter them on every visit.
• Analytics cookies — collect anonymised data about how players navigate the platform, which pages are visited most frequently, and where technical errors occur, helping us improve the overall user experience.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 77bat platform and may prevent you from accessing some features. Clearing cookies from your browser will log you out of your 77bat account and reset your stored preferences.

7. Data Retention

77bat retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law and regulatory obligations. The retention period for each category of data is determined by the nature of the data and the purpose for which it is held.

Account data and transaction records are generally retained for a minimum of 5 years from the date of account closure, in line with standard anti-money-laundering record-keeping requirements. Gaming activity records are retained for a minimum of 3 years. KYC documents are retained for the duration of the account relationship and for 5 years thereafter.

8. Your Privacy Rights

As a registered player on the 77bat platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your account details and a description of your request.

• Right of AccessYou may request a copy of all personal data we hold about you, including the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared.
• Right to RectificationYou may request correction of any inaccurate or incomplete personal data we hold about you. We will action verified correction requests within 30 days of receipt.
• Right to ErasureYou may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. We cannot delete data that we are legally required to retain.
• Right to RestrictionYou may request that we restrict processing of your personal data in certain circumstances, for example while a correction request is being verified or while you contest the legal basis for processing.
• Right to Data PortabilityYou may request a structured, commonly used and machine-readable copy of the personal data you provided to us on the basis of contract or consent, for the purpose of transferring it to another service provider.
• Right to ObjectYou may object to processing of your personal data where we rely on legitimate interests as the legal basis, including profiling for fraud prevention and direct marketing. We will cease the processing unless we can demonstrate compelling legitimate grounds that override your interests.

77bat will respond to all verified data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. We will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

9. Data Security

77bat implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption for all data transmitted between your browser and the 77bat platform, encrypted storage of sensitive data at rest, strict access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and automated monitoring for suspicious access patterns and anomalous activity.

While 77bat takes all reasonable steps to safeguard your personal data, no internet-based platform can guarantee absolute security. You are also responsible for keeping your own account credentials secure — do not share your password with anyone and notify 77bat support immediately if you believe your account has been compromised. 77bat will never contact you by phone, email, or chat to ask for your password.

10. Children and Minors

The 77bat platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If a player is found to be under 21 years of age, their account will be suspended immediately, all pending transactions frozen, and any personal data collected will be deleted as soon as it is safe and lawful to do so following closure of the account.

If you believe a minor may have accessed the 77bat platform using your account or device, please contact our support team immediately at [email protected]. Parents and guardians are encouraged to use device-level parental controls and content filtering tools to restrict minors from accessing online gambling platforms. We take our responsibility to protect minors seriously and will cooperate fully with any investigation by relevant authorities.

11. Third-Party Links and Services

The 77bat platform may contain references to third-party game providers, payment processors, and technology partners whose products and services are integrated into the platform. While we carefully select our third-party partners and require them to meet appropriate data protection standards contractually, 77bat is not responsible for the privacy practices of third-party services operating under their own privacy policies. We encourage you to review the privacy policies of any third-party service providers whose services you access through or in connection with the 77bat platform.

12. Changes to This Privacy Policy

77bat reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, our data processing activities, or improvements to our platform. When we make changes, the revised policy will be published on this page with an updated effective date. For material changes that significantly affect how we use your personal data, we will provide advance notice to registered players via their registered contact details where practicable.

Your continued use of the 77bat platform after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised policy, you must stop using the platform and may close your account by contacting our support team. We recommend that you review this Privacy Policy periodically to stay informed about how we protect your personal data.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how 77bat handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week via live chat inside the platform, and will respond to all data privacy enquiries with the seriousness they deserve.

You may also reach us by email at: [email protected]